RETURNS & EXCHANGES 

At Kamaro Z, customer satisfaction is our highest priority. All our pieces are hand-crafted with the most unique and authentic materials, devoting attention to details and maximum quality.

For questions and exchange, please e-mail us at romi@kamaro.com.

All exchanges must be processed within 14 days of the original purchase. Pieces must be unworn and with its complete original packing and including its receipt.

Please make note of the error or specific defects, and include your name and address for reference. Items must be securely packed, and packages must be shipped back to us using a trackable method (such as UPS or Fed-Ex). Please be sure to keep the Return Tracking Number for your protection, items should be insured for their full value.

Only merchandise received by us can be processed for exchange.

If you are exchanging an item due to an error made by Kamaro Z, shipping costs will be covered by us. 

Kamaro Z items are handcrafted in our studio in Los Angeles. All sales are final. Kamaro Z does not offer refunds. Returns are valid within 14 days of purchase and can be used for exchanges. A valid receipt must be present at the time of exchange. Kamaro Z will not exchange or credit any returned purchase that is deemed worn or damaged. Kamaro Z will provide a replacement for any defective merchandise that is returned within 180 days of purchase with a valid receipt present. 

SHIPPING

Kamaro Z offers free worldwide shipping for orders over $400.

$15 for all order under $400. ]

LIFETIME WARRANTY

We offer lifetime warranty covering repairs or replacements, including related costs. That means whatever happens to your necklace, ring, or accessories we will fix it for you.